Norco Technologies Blog

In today’s digital world, nearly every website collects user data — whether it's to improve functionality, personalize content, or deliver targeted ads. But with this convenience comes responsibility. For small businesses and organizations, understanding how data is gathered, shared, and protected is essential not just for compliance, but for customer trust and long-term success.

That’s where Norco Tech comes in. As a trusted Managed Services Provider (MSP), we help small businesses manage their IT infrastructure, safeguard sensitive data, and stay compliant with privacy regulations GDPR and CCPA.

Malware is a huge threat in the digital world. It can cause a lot of damage and cost people a lot of money. As technology advances, so do the tactics used by cybercriminals. In this article, we will explore some of the newest and trickiest types of malware. Malware keeps getting more complex and harder to detect. Here are seven new and tricky types of malware that you should know about.

Microsoft 365 App Tips

Microsoft 365 is a strong set of tools created to make working together and staying safe easier on many devices and systems. It has well-known programs like Word, Excel, PowerPoint, and Outlook, as well as new ones like Teams and OneDrive. With its powerful features and cloud-based services, Microsoft 365 gives businesses a complete way to organize their operations and boost communication. This post will talk about ten important tips that will help you get the most out of your Microsoft 365 apps.

Malware and ransomware are two types of bad software. They can damage your computer or steal your data. Downloading this harmful software comes with serious consequences. In 2024, there were more than 60 million new strains of malware found on the internet.

This is why it’s critical to understand the difference between them. This article will help you understand both types of threats.

Top 10 Security Tips for Mobile App Users

Mobile applications have become an integral part of our lives. We use them to browse the internet, network, communicate, and much more. But they open us up to risks caused by fraudsters who may steal information or damage our phones.

According to 2024 data from Asee, over 75% of published apps have at least one security vulnerability. This means that 3 out of every 4 your favorite apps could be risky to use. It’s important to be cautious while downloading and maintaining apps. Here are ten simple tips that can help keep your mobile apps secure.

You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later. Your company suffers a costly ransomware infection due to a click on a phishing link.

You wonder why you seem to need to train on the same information every year. But you still suffer from security incidents. The problem is that you’re not training your employees often enough.

People can’t change behaviors if training isn’t reinforced. They can also easily forget what they’ve learned after several months go by.

So, how often is often enough to improve your team’s cybersecurity awareness? It turns out that training every four months is the “sweet spot.” This is when you see more consistent results in your IT security.

In 2025, cyber threats are in almost every nook and corner. They might be with the intent to destroy computers, steal data, or take money. Understanding what they are and how protection against them works will come in handy.

Password managers keep our online accounts safe. They store all our passwords in one place. But are they hackable?

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete.  Discontinued technology can leave computers and networks vulnerable to attacks.

While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach.

LinkedIn has become an invaluable platform for professionals. People use it to connect, network, and explore business opportunities. But with its growing popularity have come some red flags. There has been an increase in the presence of fake LinkedIn sales bots.

These bots impersonate real users and attempt to scam unsuspecting individuals. This is one of the many scams on LinkedIn. According to the FBI, fraud on LinkedIn poses a “significant threat” to platform users.

In this blog post, we will delve into the world of fake LinkedIn sales bots. We’ll explore their tactics and provide you with valuable tips. You’ll learn how to spot and protect yourself from these scams. By staying informed and vigilant, you can foster a safer LinkedIn experience.

The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools.

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.

Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit card details exposed to thieves.

A business getting hacked is something you have little control over. But you can take important steps afterwards. We’ve outlined the most important things to do below. These steps can help you mitigate the financial losses.

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches.

Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other is that it’s on the rise, according to Malwarebytes. In the fall of 2023, malvertising increased by 42% (month over month).

It’s important to inform yourself about this online threat. Knowledge is the power to protect yourself. Especially when it comes to malicious cybercriminals. Below, we’ll help you understand malvertising. We’ll also give you tips on identifying and avoiding it.

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation as well as financial stability and legal standing.

The average cost of a data breach has reached 4.88 million USD.

Effective damage control requires a well-planned approach. But there are common pitfalls that can exacerbate the situation. This article will guide you through the key steps of data breach damage control as well as highlight the pitfalls you should steer clear of to reduce the impact.

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Maryland, Virginia and Washington, DC companies must evolve strategies and tools used to meet those expectations.

55% of customers like self-serve customer service over speaking to a representative.

Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and satisfaction. So, what kinds of technology can boost your customer experience? Below, we’ll explore several options transforming customer service today as well as explain how they can help your company stay competitive.

In today’s world, everything’s connected. That includes the software your business relies on. Whether you've installed that software locally or use it in the cloud.

Protecting the entire process that creates and delivers your software is very important. From the tools developers use to the way updates reach your computer, every step matters. A breach or vulnerability in any part of this chain can have severe consequences.

A recent example is the global IT outage that happened last July. This outage brought down airlines, banks, and many other businesses. The culprit for the outage was an update gone wrong. This update came from a software supplier called CrowdStrike. It turns out that the company was a link in a LOT of software supply chains.

What can you do to avoid a similar supply chain-related issue? Let’s talk about why securing your software supply chain is absolutely essential.

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the most out of Microsoft 365, it’s important to optimize its settings. Otherwise, you may only be using a fraction of the power you have.

Ready to get more from your M365 business subscription? This blog post will guide you through essential settings to power up your use of Microsoft 365.

Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data, from financial information to personal photos. This makes it a prime target for cybercriminals.

Mobile malware is often overlooked. People focus on securing their laptops or desktops. But they don’t pay as close attention to smartphone and tablet security.

In Maryland and throughout the enitre country, the rise of remote work has redefined the modern workplace. Gone are the days of rigid office schedules and commutes. But with this flexibility comes a new set of challenges – cybersecurity threats. Remote work environments often introduce vulnerabilities to your organization's data and systems.

73% of executives believe that remote work increases security risk.

But this doesn’t mean you can’t mitigate that risk. We’ll equip you with essential security practices for remote teams. Learn how to keep company data safe and secure, no matter your location.

Phishing has always been a threat. Now, with AI, it's more dangerous than ever. Phishing 2.0 is here. It’s smarter, more convincing, and harder to detect. Understanding this new threat is crucial.

A recent study found a 60% increase in AI-driven phishing attacks. This is a wake-up call that phishing is only getting worse. Here’s how AI is amplifying phishing and what you can do to protect yourself and small business.